Last updated: April 2025
We, Andamantaxis.com ("Andamantaxis", "we", "us" or "our"), are committed to protecting and respecting your privacy. We believe in transparency and want you to feel comfortable using our platform, and we are committed to being upfront about how we treat your personal data.
Our Terms of Use require all account owners to be at least 20 years of age (or have the permission and supervision of a responsible parent or legal guardian), therefore, this Policy does not discuss use of our Services by minors.
This Privacy Policy ("Policy") applies to the Personal Data that Andamantaxis obtains in various contexts, both online and offline, directly from you or from an authorized third party, including when you ("you" or "your"):
This also applies when you purchase or use our products, services, or features, engage with us on social media, interact with our advertising or marketing materials, or participate in any of our programs or events.
Our "Services" include our Site, mobile apps, products, services, and features, as well as our online transportation booking platform. We have designed this Policy to ensure you are aware of the options available to you when you access and use our Services.
Our privacy practices are subject to the applicable laws of the jurisdictions in which we operate, so you may see additional region-specific terms that only apply to customers in those locations or as required by law.
It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing Personal Data about you, so that you are fully aware of how and why we are using your data. This Policy supplements the other notices and is not intended to override them.
Andamantaxis.com is the controller responsible for your Personal Data.
We have appointed a data protection officer (DPO) who is responsible for overseeing questions related to this Policy. If you have any questions about this Policy, including inquiries regarding your privacy rights, please contact the DPO using the details set out below.
Our full contact details are:
Andamantaxis.com
Email address: [email protected]
You have the right to make a complaint at any time to the relevant supervisory authority. However, we would appreciate the chance to address your concerns before you contact such authority, so please reach out to us in the first instance.
It is important that the personal data we hold about you is accurate and current. Please inform us if your personal data changes during your relationship with us.
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies and practices. When you leave our website, we encourage you to read the privacy policy of every website you visit.
We collect two basic types of information from you when you provide it or when you use or interact with our Services or our advertising and media across the Internet: Personal Data and Non-Personal Data.
"Personal Data", or personal information, refers to any information that relates to you and can be used to directly or indirectly identify you, or that makes you identifiable. It does not include anonymized data.
We do not collect any special categories of Personal Data (e.g., details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, or genetic and biometric data). We also do not collect information about criminal convictions and offences.
"Non-Personal Data" means any data that does not identify you or that has been anonymized. When we combine non-personal data with personal data, we treat the combined data as Personal Data.
We may collect, generate, use, store, and transfer different kinds of Personal Data about you.
In the table below, we set out the contexts in which we process Personal Data, including the categories of Personal Data, purposes, and legal bases for processing.
Personal and Contact Information:
Name, email address, phone number, address, travel details, and information about additional passengers traveling with you. If booking confirmations are made via Messenger, your Facebook account name and user ID may also be collected.
Identification Details:
Date of birth, passport or ID number (including issue and expiry dates), gender, and nationality.
Payment Information:
Cardholder name, credit card number, expiration date, billing address, and CVV code.
Usage Data:
This includes:
Correspondence Data:
Information included in communications you send to Andamantaxis.com, including any file attachments.
Enquiry Data:
Details you submit when making an enquiry about our goods and/or services.
Review and Feedback Data:
Any reviews you leave regarding specific transportation suppliers or carriers, and feedback submitted through surveys or promotional offers.
Communication Data:
Includes conversations and feedback exchanged with our AI chatbot or human customer support.
Technical Data:
IP address, referrer URL, domain and subdomain information, browser name and version, operating system name and version, device vendor and model.
We process your personal data for the following purposes:
We rely on the following legal bases to process your personal data:
As a supplier, your brand name may be publicly displayed and associated with your activity on or in connection with the services offered through Andamantaxis.com. Other users may be able to view your activity metrics, reviews, ratings, and profile details. This type of information is collected and processed only with your explicit consent.
For online payments and other transactions, Andamantaxis.com utilizes various third-party payment service providers ("PSPs"). To facilitate these transactions, we may collect and store certain personal data required by the PSPs, such as your name, email address, credit card number, expiration date, billing address, and CVV code. This data is used solely to enable the payment process and is handled with strict security measures. For details on how a specific PSP processes your personal data, please consult their respective privacy policies.
If you actively consent to receiving newsletters or marketing and promotional content from us, we will use your email address to deliver this information. You may withdraw your consent at any time by clicking the "unsubscribe" link included in all of our marketing communications.
We may use tracking pixels within our marketing emails to identify whether emails have been opened and whether any links have been clicked. This information helps us evaluate, report on, and improve the effectiveness of our email marketing campaigns. The use of tracking pixels is based on your consent, which you can withdraw at any time through the unsubscribe link provided.
Any personal data you provide to us is given voluntarily. You may withdraw your consent at any time; however, please note that certain personal information is necessary to access and fully benefit from our services. Withdrawing your consent may limit your ability to use certain features of the Andamantaxis.com platform.
We may also combine the personal data you provide with other data collected through our services to develop a user profile. This helps us tailor and improve our services in alignment with the purposes outlined above.
When you use Andamantaxis.com, we automatically collect certain data through cookies, web beacons, and similar technologies. This includes:
To manage cookies, you can use the cookie banner on our homepage or read more in our [Cookie Policy].
Andamantaxis.com works with Google and other ad partners who use cookies to serve ads based on your browsing behavior across the web. You can manage or opt out of personalized ads through:
We may also use aggregated (non-identifiable) data for analytics, performance tracking, and service improvement. If we ever link it to your identity, we will treat it as personal data.
We use social media to support your experience (like receiving booking confirmations via Messenger) and promote our services. If you interact with our content on platforms like Facebook, Instagram, X, Pinterest, or TikTok, those platforms may collect data about your activity.
Please refer to each platform's privacy policy to learn how your data is used. Your interactions may also be visible on your social media profile depending on your settings.
If we need personal data to meet legal or contractual requirements and you don't provide it when asked, we may not be able to offer our services or enter into a contract with you. If this affects a product or service, we'll inform you.
Andamantaxis.com restricts access to your personal data to only those staff who need it to do their jobs or support your bookings.
We only use your data for the purposes it was collected. If we need to use it for a different purpose, we'll ensure it's compatible or let you know the legal reason for the change.
We do not sell your personal data or share it for third-party behavioral advertising.
We may share your data with:
All third parties must protect your data and use it only as instructed by us.
We may also share aggregated, non-personal data for analytics or business insights. This data doesn't identify you directly and helps us improve our services and advertising.
Andamantaxis.com is based in Singapore and may transfer your data to partners in countries like Israel, the U.S., Brazil, Argentina, or others for service delivery (e.g., hosting, booking support). Some countries may not have the same data protection standards.
When needed, we ensure your data is protected by:
If you're in the EEA or UK, we ensure compliance with EU/UK data laws, including using frameworks like the EU-US Data Privacy Framework when working with providers like Google Cloud.
Contact us if you'd like more details on data transfer safeguards.
We keep your personal data only as long as needed:
You can close your account at any time. After that, we'll retain data only as legally required, and delete it once that period ends.
In some cases, we may anonymize your data for analytics or research, in which case it's no longer linked to you and may be used indefinitely.
At Andamantaxis.com, safeguarding your personal data is a top priority. We have implemented appropriate technical and organizational security measures to help prevent your information from being accidentally lost, accessed or used in an unauthorized way, altered, or disclosed. These measures include:
We limit access to your personal data to authorized employees, agents, contractors, and other third parties who need it for business purposes. These individuals and entities will only process your data on our instructions and are bound by confidentiality obligations.
In the event of a data breach, whether actual or suspected, we have protocols in place to respond appropriately. If required by law, we will notify you and any relevant authority.
Please note, however, that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee complete security from malicious activity, unauthorized access, or unforeseen issues.
If you believe your interaction with us may no longer be secure (e.g., your account may have been compromised), please notify us immediately using the contact details provided in the "Contact Us" section.
Our services are not intended for individuals under the age of 20. We do not knowingly collect personal data from anyone under 20 years old. If we become aware that we have unintentionally collected personal data from a child, we will promptly delete that information and disable the associated account.
If you believe we may have received data from someone under 20, please contact us immediately.
Depending on your location and applicable data protection laws, you may have the right to:
You also have the right not to face discriminatory treatment for exercising your data rights and may lodge a complaint with the relevant supervisory authority.
To exercise any of these rights or delete your account, please email us at [email protected].
There is no charge for most requests; however, we may charge a fee or refuse a request if it is manifestly unfounded or excessive. We'll notify you if that applies.
You can submit a privacy request by:
To protect your privacy, we may need to verify your identity before fulfilling any request. We may contact you via phone or email and ask for additional information, including your email address, mailing address, account details, and government-issued ID or a utility bill. If we cannot verify your identity, we may decline the request.
We will respond to privacy requests within the timeframe required by applicable law.
If you disagree with a decision on your data rights request, you may appeal by contacting us again via any of the listed contact methods. We will respond to appeals as quickly as reasonably possible and within any legal deadlines.
You may authorize an agent to act on your behalf. To do this, you must verify your identity with us and provide the agent with either a valid power of attorney or written documentation proving their authority. We may deny requests from agents who do not provide sufficient proof of authorization.
We do not share personal data with third parties for their own direct marketing purposes without your consent.
California residents under age 18 may request the removal of personal data or content posted on our services. Please note that full removal may not always be possible (e.g., if it was reposted or archived).
To make a request under California law, please contact us via the details in the "Contact Us" section.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or via a notice on our website and update the "last modified" date at the top.
Your continued use of our services after any changes indicates your acceptance of the revised policy.
If any provision of this Policy is deemed invalid or unenforceable by a court, it will not affect the validity of the remaining terms. We will interpret the remaining provisions in a manner consistent with the law and the original intent of the policy.