Terms and Conditions
Please read these terms carefully before using our services
Last updated: April 2025
Introduction
These Terms and Conditions ("Terms") form a binding agreement between you and Andamantaxis.com, governing your use of our services and platform.
Please read these Terms and our Privacy Policy before using our services. If you do not agree, do not proceed with any bookings or purchases.
1. Definitions and Interpretations
Andamantaxis.com operates an online platform that facilitates bookings for various transportation services (e.g., taxis, ferries) and related travel services. These services are offered by third-party Operators, whose terms apply at the time of booking.
By using our platform, you agree to:
- Provide accurate information when booking
- Comply with these Terms
- Allow us to use your Personal Data for processing bookings, payments, and communications
Key Definitions
Platform
Our website and app offering travel and transportation booking services.
Products & Services
Travel-related offerings available for booking on our platform.
Customer
Any user booking or purchasing services through the platform.
Operator
Third-party providers delivering transportation or travel services.
Seller
Agents acting on behalf of Operators.
Voucher
A ticket or document confirming the booking of a service.
Personal Data
Information that identifies you (name, contact details, etc.).
Intellectual Property
All rights related to our platform content and technology.
2. Eligibility to Use Andamantaxis.com
By using Andamantaxis.com, you confirm that you are at least 18 years old and have the legal authority to agree to these Terms.
By clicking "I accept Terms and Conditions and Privacy Policy" during booking, you enter into a binding agreement with Andamantaxis.com. If you do not meet these requirements or disagree with any part of the Terms, do not use our services.
You are not allowed to use our platform if you:
- Are under 18 years old
- Are a competitor using our platform to disrupt our business
- Provide false information or make fraudulent bookings
- Use unauthorized promo codes
- Fail identity or payment checks
- Access our content using bots or scrapers
- Are located in sanctioned regions (e.g., North Korea, Iran)
- Engage in fraudulent or suspicious activity
3. Creating and Using Your Account
To book services on Andamantaxis.com, you must meet the eligibility requirements and create a user account with accurate, up-to-date personal information. You must not use false identities or impersonate others.
Account Setup
When registering, you'll provide your name, email, and phone number. You may be required to verify your email and enable two-factor authentication.
Security
You're responsible for all activity under your account. Keep your login credentials confidential and change your password regularly.
Restrictions
You may not use bots, share your account, or post illegal or offensive content. Violations may lead to account suspension.
Account Deletion
You can delete your account anytime via your profile settings or by contacting support.
4. Your Rights and Obligations
Your Rights
- Access accurate and transparent service details
- Make bookings through your personal account
- Manage personal data and request deletion
- Receive clear invoices and confirmations
- Cancel bookings within permitted timeframes
- Get customer support for booking issues
- Submit complaints or feedback
Your Obligations
- Follow Andamantaxis.com Terms and provider policies
- Provide accurate personal and booking information
- Use the platform lawfully
- Respect intellectual property rights
- Avoid misleading advertising using our brand
- Not misuse the platform for fraudulent activity
5. Andamantaxis.com's Rights and Obligations
Providing Information
We decide how services and information are presented
Monitoring Usage
We may monitor account activity to ensure compliance
Access Restrictions
We can deny access for misuse or violations
Customer Support
We provide assistance for booking-related issues
Suspended users may see:
"Your Bookings are temporarily suspended due to violations of the Andamantaxis.com Terms. Please contact Customer Support for more information."
6. Booking and Purchasing
Booking Steps
Platform Role
Andamantaxis.com provides search and booking tools only. All bookings are made directly with listed sellers or operators.
Booking Confirmation
Confirmed bookings are sent via email. Once confirmed, prices will not change.
Pricing & Fees
Prices may change based on operator discretion. Service fees may apply and are non-refundable.
Payments
Available methods include credit/debit cards, e-wallets, and bank transfers.
7. Cancellation Policy
Booked services may be changed or cancelled by Andamantaxis.com, the transport operator, or due to unforeseen circumstances (e.g., natural disasters or force majeure).
Refund Policy
Depends on operator's terms
Credit Validity
1 year for future bookings
Currency
Thai Baht or supported currency
Note: Booking fees and credit card charges are typically non-refundable. No refunds are provided for missed departures due to late arrival or inappropriate behavior during travel.
8. Customer Support
If you experience any issues, please contact Andamantaxis.com Customer Support through our website or by replying to your booking confirmation email.
Illegal Goods & Services
We screen all suppliers for compliance and investigate reported violations.
Platform Issues
Technical assistance and troubleshooting for platform problems.
Damages & Injuries
We mediate between customers and operators for claims.
9. Customer Disputes
Andamantaxis.com is not a party to any contract between you and the Seller or Operator. While we may assist in disputes, we are not obligated to mediate and are not responsible for any losses or outcomes.
Customers should review the terms, fare rules, and policies directly with the Seller or Operator. In cases of damage, lost baggage, injury, or accidents, follow the Seller's or Operator's procedures.
For concerns: Contact Andamantaxis.com Customer Support at andamantaxis.com/contact-us
10. Listings, Ratings & Reviews
Listings
Service order is determined by automated algorithms based on availability, pricing, and customer feedback.
Ratings
Ratings are for reference only and based on customer input. Accuracy is not guaranteed.
Reviews
By submitting a review, you grant us the right to use and share your feedback.
11-20. Legal Provisions
11. Privacy Policy
We handle your personal data according to our Privacy Policy. By using our platform, you consent to the use and sharing of your data as needed to fulfill bookings and comply with laws.
12. Third-Party Links
Our platform may include links to third-party websites. These are not endorsed by Andamantaxis.com, and we are not responsible for their content or policies.
13. Cookies
We use cookies and tracking tools to recognize returning users and improve your experience. Tracking typically lasts at least 30 days.
14. Intellectual Property
All intellectual property, including software, content, and branding, remains the property of Andamantaxis.com. You may not copy, modify, or misuse any part of it.
15. Confidentiality
You agree not to use or share confidential information except as required to fulfill your obligations under these Terms.
16. Liability & Indemnity
You are liable for all breaches of these Terms. Andamantaxis.com's liability is limited to the total amount of your purchases over the past six months.
17. Disclaimer
Andamantaxis.com does not guarantee safety or accuracy of destination information. Travel decisions are your responsibility.
18. Travel Requirements
You are responsible for ensuring compliance with entry requirements and checking travel advisories.
19. Communication
All notices will be sent to your registered contact details. Notices are considered received within four hours during business hours.
20. Miscellaneous
These Terms form the complete agreement. You confirm full understanding and agree to act in good faith.
Governing Law
These Terms are governed by the laws of Singapore. Disputes will be resolved in Singaporean courts, in English.
Questions About These Terms?
If you have any questions about these Terms and Conditions, please don't hesitate to contact us. We're here to help.