TERMS AND CONDITIONS

Andamantaxis.com operates an online platform that facilitates bookings for various transportation services (e.g., taxis, ferries) and related travel services. These services are offered by third-party Operators, whose terms apply at the time of booking.

By using our platform, you agree to:

• Provide accurate information when booking;
• Comply with these Terms;
• Allow us to use your Personal Data for processing bookings, payments, and communications.

Key Definitions

• Andamantaxis.com Platform: Our website and app offering travel and transportation booking services.
• Products and Services: Travel-related offerings available for booking on our platform.
• Customer: Any user booking or purchasing services through the platform.
• Operator: Third-party providers delivering transportation or travel services.
• Seller: Agents acting on behalf of Operators.
• Voucher: A ticket or document confirming the booking of a service.
• Personal Data: Information that identifies you (name, contact details, etc.).
• Confidential Information: Business or technical data that must remain private.
• Intellectual Property Rights: All rights related to our platform content and technology.

Use of our platform implies acceptance of these terms. If you have questions, please contact us before making a booking.

By using Andamantaxis.com, you confirm that you are at least 18 years old and have the legal authority to agree to these Terms. By clicking "I accept Terms and Conditions and Privacy Policy" during booking, you enter into a binding agreement with Andamantaxis.com.

If you do not meet these requirements or disagree with any part of the Terms, do not use our services. Any bookings or agreements made under false pretenses may be considered void, and Andamantaxis.com is not responsible for any resulting claims or damages.

You agree to act on behalf of yourself or a business you represent and take full responsibility for complying with these Terms. Services offered through Andamantaxis.com may be provided by third parties (Operators, Sellers, or Affiliates), and their individual terms may also apply.

You are not allowed to use our platform if you:

• Are under 18;
• Are a competitor using our platform to disrupt our business;
• Provide false information or make fraudulent bookings;
• Use unauthorized promo codes;
• Fail identity or payment checks;
• Access our content using bots or scrapers;
• Are located in sanctioned regions (e.g., North Korea, Iran, Crimea, etc.);
• Engage in fraudulent, dishonest, or suspicious activity;
• Do not qualify as a legitimate Andamantaxis.com Customer.

Use of the platform in violation of these conditions may result in denial of service and legal action.

To book services on Andamantaxis.com, you must meet the eligibility requirements and create a user account with accurate, up-to-date personal information. You must not use false identities or impersonate others.

Account Setup and Security

When registering, you'll provide your name, email, and phone number. You may be required to verify your email and phone, submit ID documents, and enable two-factor authentication for added security.

You're responsible for all activity under your account. Keep your login credentials confidential, and change your password regularly. Andamantaxis.com is not liable for any misuse of your account.

Account Use Restrictions

You may not:

• Use bots or scrape the site
• Share or transfer your account
• Use false or misleading information
• Post or share illegal, offensive, or infringing content
• Exploit the platform for commercial or fraudulent purposes
• Violate laws or others' rights

Violating these terms may lead to account suspension or deletion.

Managing and Deleting Your Account

You can delete your account anytime via your profile settings or by contacting support at andamantaxis.com/contact. Andamantaxis.com may also suspend or delete accounts to protect its services or users.

Security and Liability

You're responsible for keeping your account secure. If you suspect unauthorized access, notify Andamantaxis.com immediately. Misuse of your account—even by others—may still result in charges and actions against you. In case of disputes or dissatisfaction, your sole remedy is to stop using the platform.

By using Andamantaxis.com, you have the right to:

• Access accurate and transparent details about services, prices, and booking conditions.
• Make bookings and purchases through your personal account, subject to any applicable provider restrictions.
• Use your account to manage personal data securely, update information, and request deletion of your data if desired.
• Receive clear invoices, confirmations, and secure payment processing.
• Cancel bookings within permitted timeframes, with possible refunds depending on provider policies.
• Get customer support for bookings, changes, or issues.
• Submit complaints or feedback regarding services or the platform.

Your obligations include:

• Following Andamantaxis.com Terms and the policies of service providers.
• Providing accurate personal and booking information, and any additional documentation upon request.
• Using the platform lawfully, without posting offensive, illegal, or misleading content.
• Not misusing the platform for speculative or fraudulent activity.
• Respecting intellectual property and not using the Andamantaxis.com brand or materials without permission.
• Not offering incentives or promoting unauthorized behavior to other users.
• Avoiding any form of misleading advertising using Andamantaxis.com's name or keywords.

Providing Information

Andamantaxis.com decides how its services and related information are presented on the platform.

Monitoring Usage

Andamantaxis.com may monitor your account, personal and payment data, and booking activity to process services and ensure compliance with its Terms.

Access Restrictions

Andamantaxis.com can deny access to the platform, cancel bookings, or delete accounts if there is misuse, false information, or Terms violations.

Service Suspension or Termination

Your access may be temporarily or permanently restricted for reasons including:

• Breach of Terms
• Legal or regulatory violations
• Fraud or unethical conduct
• Disruptive or abusive behavior
• Failure to fix issues after warnings
• Missed payments
• Security risks
• Legal obligations or force majeure
• Operational changes

Suspended users may see:

"Your Bookings are temporarily suspended due to violations of the Andamantaxis.com Terms. Please contact Customer Support for more information."

This measure protects the platform and may be triggered by violations, third-party concerns, or unexpected risks.

Customer Support

If suspended, you can contact Andamantaxis.com support for help at andamantaxis.com/contact. You'll be informed of the reason, duration, and any steps to resolve the issue. In cases where services are suspended by a provider, Andamantaxis.com will inform and assist you, though it is not liable for the provider's decision.

Service Availability & Responsibility

All bookings and purchases must be made on Andamantaxis.com. You're responsible for ensuring that the information you provide is accurate and for reviewing the available options. Andamantaxis.com is not liable for any user errors.

Booking Steps

1. Search your route and date.
2. Choose your transport and class.
3. Enter your personal details.
4. Review all booking info.
5. Make payment.
6. Receive confirmation and voucher via email.

Platform Role

Andamantaxis.com provides search and booking tools only. All bookings are made directly with the listed sellers or operators. Andamantaxis.com does not own or operate the transport services and is not liable for their performance.

Booking Confirmation

Confirmed bookings will be sent via email. Once confirmed, prices won't change. You can review all your bookings and payments in your account, though updates may not be real-time.

Terms & Conditions

Operators may apply additional terms, including for changes, cancellations, and refunds. You're responsible for understanding and following these terms. Failure to comply can lead to denied or cancelled bookings without refund.

Modifying Bookings

You can request modifications via your Andamantaxis.com account or by contacting support. Some changes may incur fees. Not all bookings are changeable or refundable—check terms carefully.

Pricing & Fees

Prices may change based on operator or Andamantaxis.com discretion. Service fees may apply and are non-refundable. Confirmed prices won't change unless there's an error. Andamantaxis.com can correct pricing mistakes at any time.

Payments

Available payment methods include credit/debit cards, e-wallets, and bank transfers. Payments must be completed within the time limit, or bookings may be cancelled. Additional fees may apply depending on your bank or payment provider.

Taxes & Currency

Prices may include taxes, but you are responsible for any additional fees or taxes. Currency conversions are based on public rates and may incur conversion fees. Andamantaxis.com is not responsible for exchange rate accuracy.

Fraud & Security

In case of suspected fraud or unauthorized activity, bookings may be cancelled and accounts closed. If you suspect fraud, contact your bank and Andamantaxis.com support immediately.

General Provisions

Booked services may be changed or cancelled by Andamantaxis.com, the transport operator, or due to unforeseen circumstances (e.g., natural disasters or force majeure). We will try to inform you of such changes and offer assistance where possible. Refunds depend on the operator's policy—Andamantaxis.com is not liable for refunds outside those terms.

Refunds

Operators may apply cancellation or change fees. Booking fees and credit card charges are typically non-refundable. No refunds are provided for missed departures due to late arrival. Andamantaxis.com may withhold reasonable costs from any refund issued.

No refund will be granted for cancellations due to inappropriate, unlawful, or disruptive behavior during travel.

Requesting a Refund

Refunds can be requested through Andamantaxis.com support. Eligibility depends on:

1. Operator policies,
2. Local laws,
3. Payment processor rules,
4. Non-fraudulent bookings.

Refunds are credited to your Andamantaxis.com user account in Thai Baht or another supported currency based on the booking date's exchange rate.

Refund Credit Validity

Refunds remain in your account for 1 year and can be used for future bookings. Unused credit will expire after this period unless the refund was related to COVID-19, force majeure, an error by Andamantaxis.com, or a valid customer dispute.

If you experience any issues, please contact Andamantaxis.com Customer Support through the website form at https://andamantaxis.com/contact-us, or by replying to your booking or receipt email. A support case will be created and handled promptly.

Support Responsibilities

Customers must provide evidence (e.g., photos, receipts, screenshots) for claims like missed pickups or extra charges. Based on the operator's policy, Andamantaxis.com determines responsibility and compensation eligibility.

The goal of Andamantaxis.com Support is to resolve complaints quickly, maintain legal standards, and ensure a smooth customer experience.

Andamantaxis.com is not a party to any contract between you and the Seller or Operator. While we may assist in disputes, we are not obligated to mediate and are not responsible for any losses or outcomes.

Customers should review the terms, fare rules, and policies directly with the Seller or Operator. In cases of damage, lost baggage, injury, or accidents, follow the Seller's or Operator's procedures and contact the relevant insurance provider. Andamantaxis.com disclaims liability in such events.

If a dispute arises (e.g., refunds, service issues), Andamantaxis.com may choose to intervene. We'll reach out to the Seller or Operator for details and work to provide relevant information or support, but final responsibility lies with the service provider.

For any concerns, including refund requests, contact Andamantaxis.com Customer Support at https://andamantaxis.com/contact-us.

Listings

The order of services shown on Andamantaxis.com is determined by automated algorithms based on factors like availability, pricing, booking volume, cancellations, and customer feedback. Listings may vary across the website, app, third-party platforms, or during test displays.

Ratings

Service ratings are for reference only and are based on customer input, third-party sources, and tools. While Andamantaxis.com aims to ensure their reliability, it does not guarantee accuracy or endorse any rating.

Customer Reviews

By submitting a review, you grant Andamantaxis.com the right to use, edit, and share your feedback. Reviews must not be defamatory, offensive, misleading, or contain personal data of others. Inappropriate content will be removed, and action may be taken if published elsewhere without correction.

Andamantaxis.com values privacy and handles all user data according to its Privacy Policy. You are responsible for the content you post, and all feedback must comply with relevant laws and platform guidelines.

Andamantaxis.com values your privacy and handles your personal data according to its Privacy Policy. By using our platform, you consent to the use and sharing of your data with affiliates, operators, and authorized third parties (e.g., payment processors, support, analytics) as needed to fulfill bookings and comply with laws. We may also disclose your data to prevent fraud or if required by authorities.

Our platform may include links to third-party websites. These are not endorsed by Andamantaxis.com, and we're not responsible for their content, policies, or any resulting issues. Use them at your own risk, and review their terms before proceeding. Any disputes or issues with these sites or external services are solely between you and those parties.

Andamantaxis.com uses cookies and tracking tools to recognize returning users and improve your experience. Tracking typically lasts at least 30 days. If systems are updated or malfunction, we will notify you accordingly.

Andamantaxis.com grants you a limited, non-exclusive license to use its platform for booking services. All intellectual property, including software, content, and branding, remains the property of Andamantaxis.com. You may not copy, modify, resell, reverse-engineer, or misuse any part of it. If you encounter any infringement issues or breaches of security, you must notify us immediately.

You agree not to use or share Andamantaxis.com's confidential information except as required to fulfill your obligations under these Terms. Reasonable measures must be taken to protect such information.

Confidentiality does not apply to information that:

• Is public or becomes public without your breach;
• Was already lawfully in your possession;
• Is lawfully received from a third party;
• Is independently developed; or
• Must be disclosed by law.

Unauthorized disclosure requires you to take steps to minimize any damage to Andamantaxis.com. You are liable for any such disclosure, including costs and damages.

Disclosure is permitted only to auditors or authorities, and you must ensure those parties protect the confidentiality of the information.

Upon request or termination, you must return or destroy all confidential information unless retention is legally required. You may not use Andamantaxis.com's information, names, or trademarks (or confusingly similar terms) in domain names, online ads, or search keywords.

These confidentiality obligations survive termination of this agreement.

You are liable for all breaches of these Terms. If Andamantaxis.com incurs costs due to your breach, negligence, or misconduct (or that of your representatives), you must fully reimburse Andamantaxis.com.

Andamantaxis.com is not responsible for:

• Changes, errors, or cancellations by third-party service providers;
• Service quality or accuracy of third-party information;
• Transactions between you and any service providers.

You agree to indemnify Andamantaxis.com for any loss or expense due to your breach, including third-party claims and legal fees.

Andamantaxis.com's liability is limited to the total amount of your purchases over the past six (6) months. You must bring any claim within one (1) year of becoming aware of it.

This limit does not apply in cases of fraud, personal injury, or death due to negligence.

Force Majeure events (e.g., natural disasters, war, strikes) release both parties from liability during their duration. If lasting over two months, alternative arrangements must be discussed.

Andamantaxis.com does not guarantee safety or accuracy of destination information. Travel decisions are your responsibility. You must carry proper travel documents; Andamantaxis.com is not liable for denied entry or missed services due to your failure to do so.

Andamantaxis.com disclaims all warranties, including suitability or uninterrupted service, and is not liable for system errors or third-party content. Downloading materials is at your own risk.

You are responsible for ensuring compliance with entry requirements and for checking travel advisories. Andamantaxis.com does not provide legal or health-related travel advice.

All notices will be sent to your registered contact details or through Andamantaxis.com's support channels. Notices are considered received within four (4) hours during business hours.

By purchasing from Andamantaxis.com, you accept these Terms. Terms remain in effect until services are completed. Key provisions remain valid even after termination.

These Terms form the complete agreement. Andamantaxis.com may update them at any time. Always check the latest version.

No partnership is created by these Terms. You may not transfer your rights without written approval. Andamantaxis.com may assign its rights at any time.

Governing law: Singapore. Disputes will be resolved in Singaporean courts, in English.

You confirm full understanding of these Terms and agree to act in good faith.