• Suvarnabhumi Airport meeting point:

-When you arrive at Suvarnabhumi Airport (BKK), our staff will be ready to welcome you at the Arrival Hall on the 2nd floor, between Gate 3 and Gate 4, opposite the airport information counter.

- Free waiting time: 60 Min, additional charge of 300 THB /hrs. for waiting after 60 minutes.

• Don Mueang Airport meeting point:

- Meeting point for international arrival flights is at Gate 5 arrival hall (1st Floor). Representative staff will be waiting with your name on board.

- Meeting point for Domestic arrival flight is at Gate 11 arrival hall (1st Floor). Representative staff will be waiting with your name on board.

- Free waiting time: 60 Min, additional charge of 300 THB /hrs. for waiting after 60 minutes. 

• For transfers to and from Koh Chang hotels: The ferry service operates daily from 6:30 AM to 6:30 PM. The final ferry departs at 18:30 PM. Ensure your ride from Bangkok (BKK) is booked by 12:30 PM to avoid missing the ferry.

• Please plan your schedule accordingly and allow extra time for us to ensure you catch the last ferry.

• Note: The travel time from Bangkok to Koh Chang is approximately 5-6 hours, depending on the pick-up location in Bangkok, If you miss the last ferry, we are not responsible for any additional costs incurred, such as accommodation or other expenses.

• Our drivers are trained, safety conscious, friendly, helpful and patient.

• For Economy car purchases: We may adjust car type for suitable transfer, it may be replaced with a similar vehicle at the confirmed rate (e.g. Toyota: Corolla Altis-Yaris-Vios, Honda: City-Jazz). For Comfort Car purchases, we may adjust car type for suitable transfer it may be replaced with a similar vehicle at the confirmed rate (e.g. Toyota: Corolla Altis, Honda: Accord or similar)

• The operator reserves its right to cancel the service at departure or charge additional fees in case the booking is amended by the passenger without any notification in advance (e.g. a change of drop-off point location, extra stops, number of passengers etc.).

• The driver can take a photo of you as evidence that he served you.

• If you have any special requests, please let us know at the time of booking. We will endeavor to pass on all such requests to the supplier, however, we cannot guarantee that they will be met, and we will have no liability to you if they are not.

• One baggage per PAX *

• In case you travel with an animal, please contact Customer Support first, in order to verify with the service provider.

• The service provider reserves its rights to reject and/or cancel the service immediately due to the unsanctioned overload of luggage.

• Inordinary size or amount of luggage could incur extra charge without prior notice.